What do you do if you have a difficult tenant?
Owning or managing a property is not an easy task, especially if you have a tenant that is difficult. There are tips and tricks to avoid this type of situation, but you must always be consistent.
1. Customer Service: always respond quickly, have compassion, and be understanding.
2. Plan of Action: writing out a simple letter stating the process or plan of action to the tenant will give them relief that something is being done.
3. Lease: having a well drafted lease is going to save you in the long run.
4. Rules: enforcing rules/regulations consistently ensures overall cooperation.
5. Vendors: having a quality list of vendors that can go out to your buildings immediately will satisfy your tenants that have minor issues.
6. Insurance: having a policy in your lease that requires renters to have renters insurance, will prevent you from having to pay damages that you should not have to pay.
7. Liability: having your own quality liability insurance will protect you from any surprises that these difficult tenants try to throw at you.